Wednesday, March 09, 2005

Comcast Update...

...so after my rant yesterday, I contacted Comcast via phone again, hoping against hope to receive some useful information/assistance. I was told by "Sharon" that the MLB Extra Innings package would be available for purchase next week for $149.

Simultaneously, I e-mailed "Comcast Customer Care" about MLB Extra Innings...and received the following response:

"First, I would like to apologize for the inconclusive responses you have received. I am pleased to inform you that the MLB package is now available for purchase in the Arlington, VA area. Listed below is the pricing information."

So, in communications with Comcast, I've now received something like six different answers about its availability in the last week. I plan to call later today to see if I can actually purchase the package today. Keep your fingers crossed....

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